LiaPlus AI raises INR 2 Crore from Inflection Point Ventures

AI-driven customer support solutions provider LiaPlus AI has raised INR 2 Crore in a seed round led by Inflection Point Ventures (IPV). Other co-investors in the round are Chandigarh Angel Network (CAN) and Growth91. The funds will be used for driving advancements in product and technology, expanding the team, and enhancing sales & marketing strategies.

Lia is an AI Call Assistant for Sales and Customer Support that can execute tasks just like humans. The AI Employees platform provides support in 18 languages, manages millions of calls per hour, and offers 24/7 operation with capabilities for emotional understanding.

With a global presence, LiaPlus AI serves as a marketplace where businesses can seamlessly hire AI-driven sales and customer support employees with just three clicks. LiaPlus AI is pioneering a future where businesses can delegate both short and long-term tasks to AI employees (robots). Lia is just one of the 100 AI Employees that the team is creating to revolutionize the use of AI in the workforce across the globe.

Vikram Ramasubramanian, Partner, Inflection Point Ventures says, “Many businesses struggle with managing high volumes of customer inquiries, especially across multiple languages and time zones, leading to customer dissatisfaction and lost revenue. LiaPlus addresses these challenges by providing AI driven customer support in multiple languages across different time zones thus helping businesses grow."

Shailesh Jaiswal, Co-Founder & CEO of LiaPlus AI, says, “LiaPlus AI is not merely a product; it signifies the evolution of customer support solutions. Supported by IPV, CAN and Growth91, we are uniquely positioned to revolutionize the industry."

Smridhi Seth, Co-Founder & COO of LiaPlus AI, says, "LiaPlus AI isn't just automating calls; we're transforming the way businesses connect with their customers, making every interaction smarter, faster, and more meaningful."