Swiggy Launches ‘Project Next’: A Career Path for Delivery Partners

Swiggy has launched "Project Next," an initiative aimed at advancing career opportunities for delivery partners and boosting restaurant onboarding. As part of Swiggy Skills, Project Next will transition qualified delivery partners to sales executive roles, focusing on expanding restaurant networks, particularly in tier 2 and tier 3 cities. This move supports Swiggy’s broader goal of upskilling around 2.4 lakh delivery partners and restaurant staff, and creating 3,000 new employment opportunities in restaurant operations and retail management.

"Swiggy works with nearly 4 lakh delivery partners across India. While many value the platform for flexible earning opportunities, some aspire for more. To empower this group, we launched Project Next under our Swiggy Skills initiative. This unique program helps delivery partners transition from “blue collar” to “white collar” workers. It is heartening to see that within weeks of launch, hundreds of partners under ‘Project Next’ have already onboarded over 360 restaurants", said Rohit Kapoor, CEO, Swiggy Food Marketplace.

Ravindra Khati, a 27-year-old delivery partner with Swiggy is now a sales executive in Sikar, Rajasthan. “My experience as a Sales Executive at Swiggy has been incredibly rewarding, and I would love to advance my career within the company. Every day, I learn something new through my interactions with restaurant partners and senior colleagues. For the past few years, I've been trying to pursue a career as a government teacher but haven't been successful in securing a position. However, my role at Swiggy has sparked my interest in a career within the private sector, and I can now envision myself thriving in this environment".

In the last five weeks, Project Next has transitioned 100 delivery partners of Swiggy as sales executives who have onboarded nearly 360 restaurants. In the coming months, Swiggy plans to transition hundreds of delivery partners across 150+ growing markets, such as Vadodara, Amritsar, Nashik, Agra, and Dharwad.